Brand ecosystemecobeeAmazon AlexaPriority 108
Troubleshoot ecobee devices when they show the issue "Alexa not discovering device" in Amazon Alexa. Covers common discovery, relinking, hub, Matter and sync problems across supported models.
Brand ecosystemecobeeGoogle HomePriority 108
Troubleshoot ecobee devices when they show the issue "Google Home not finding device" in Google Home. Covers common discovery, relinking, hub, Matter and sync problems across supported models.
Brand ecosystemecobeeApple HomeKitPriority 108
Troubleshoot ecobee devices when they show the issue "HomeKit not responding" in Apple HomeKit. Covers common discovery, relinking, hub, Matter and sync problems across supported models.
Device problemecobeeSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot ecobee Smart Thermostat Enhanced when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemecobeeSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot ecobee Smart Thermostat Premium when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoogle NestSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot Google Nest Learning Thermostat 3rd Gen when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoogle NestSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot Google Nest Thermostat when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoveeSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot Govee Smart Space Heater when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link KasaSmart Thermostats & Radiator ControlsPriority 108
Learn how to troubleshoot TP-Link Kasa KE100 KIT Smart Radiator Thermostat when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Switches & RelaysPriority 108
Learn how to troubleshoot Aqara Curtain Driver E1 when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Switches & RelaysPriority 108
Learn how to troubleshoot Aqara Smart Wall Switch H1 when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAugustSmart Switches & RelaysPriority 108
Learn how to troubleshoot August Smart Keypad when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemShellySmart Switches & RelaysPriority 108
Learn how to troubleshoot Shelly Plus 1PM when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemShellySmart Switches & RelaysPriority 108
Learn how to troubleshoot Shelly Pro 2PM when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link KasaSmart Switches & RelaysPriority 108
Learn how to troubleshoot TP-Link Kasa KS205 Smart Wi-Fi Light Switch when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link TapoSmart Switches & RelaysPriority 108
Learn how to troubleshoot TP-Link Tapo S200B Smart Button when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemecobeeSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot ecobee Smart Thermostat Enhanced when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemecobeeSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot ecobee Smart Thermostat Premium when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoogle NestSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot Google Nest Learning Thermostat 3rd Gen when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoogle NestSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot Google Nest Thermostat when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoveeSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot Govee Smart Space Heater when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link KasaSmart Thermostats & Radiator ControlsPriority 107
Learn how to troubleshoot TP-Link Kasa KE100 KIT Smart Radiator Thermostat when it has the following issue: schedule not running. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAmazon AlexaSmart Speakers & DisplaysPriority 107
Learn how to troubleshoot Amazon Echo Dot 5th Gen when it has the following issue: setup stuck during installation. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAmazon AlexaSmart Speakers & DisplaysPriority 107
Learn how to troubleshoot Amazon Echo Pop when it has the following issue: setup stuck during installation. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.