Fix Guide

How to fix a video doorbell that is not ringing

This is one of the strongest issue-specific support articles for doorbells.

Fix Guide15 minEasy to moderate3 sources

Article content

This is one of the strongest issue-specific support articles for doorbells.

Step-by-step instructions

  1. Determine whether the issue affects the physical chime, phone alerts or both.
  2. Check power path, transformer compatibility or battery state.
  3. Review chime configuration in the app.
  4. Test press events and motion events separately.
  5. Re-pair or reset only after configuration and power checks fail.

Tips

Strong parent guide for video doorbell ringing failures.