Device problemNanoleafSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Nanoleaf Lines Starter Kit when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemNanoleafSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Nanoleaf Shapes Hexagons Starter Kit when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemNanoleafSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Nanoleaf Skylight Starter Kit when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemPhilips HueSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Philips Hue Go Portable Lamp when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemPhilips HueSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Philips Hue Lightstrip Plus when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemPhilips HueSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot Philips Hue Play Light Bar when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link TapoSmart Light Strips & PanelsPriority 110
Learn how to troubleshoot TP-Link Tapo L900-5 Smart Wi-Fi Light Strip when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Switches & RelaysPriority 110
Learn how to troubleshoot Aqara Curtain Driver E1 when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Switches & RelaysPriority 110
Learn how to troubleshoot Aqara Smart Wall Switch H1 when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAugustSmart Switches & RelaysPriority 110
Learn how to troubleshoot August Smart Keypad when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemShellySmart Switches & RelaysPriority 110
Learn how to troubleshoot Shelly Plus 1PM when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemShellySmart Switches & RelaysPriority 110
Learn how to troubleshoot Shelly Pro 2PM when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link KasaSmart Switches & RelaysPriority 110
Learn how to troubleshoot TP-Link Kasa KS205 Smart Wi-Fi Light Switch when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link TapoSmart Switches & RelaysPriority 110
Learn how to troubleshoot TP-Link Tapo S200B Smart Button when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Support articlePriority 109
Use this Matter pairing checklist before repeating setup. Covers controller support, border routers, codes, firmware and network access.
Support articlePriority 109
Troubleshoot SmartThings sync issues, stale device state, delayed automations and integration refresh problems.
Support articlePriority 109
Fix smart speaker Wi-Fi issues with a clean reconnect sequence that also protects routines, rooms and ecosystem discovery.
Support articlePriority 109
Learn how to reset smart light bulbs safely without creating unnecessary pairing issues. Includes preparation, power-cycle checks and re-pairing tips.
Device problemAqaraSmart CamerasPriority 109
Learn how to troubleshoot Aqara Camera Hub G3 when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 109
Learn how to troubleshoot Arlo Essential Indoor Camera 2nd Gen when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 109
Learn how to troubleshoot Arlo Essential XL Outdoor Camera 2nd Gen when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 109
Learn how to troubleshoot Arlo Pro 5S 2K Security Camera when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemecobeeSmart CamerasPriority 109
Learn how to troubleshoot ecobee SmartCamera with Voice Control when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemGoogle NestSmart CamerasPriority 109
Learn how to troubleshoot Google Nest Cam Battery when it has the following issue: notifications not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.