Device problemTP-Link KasaSmart Switches & RelaysPriority 114
Learn how to troubleshoot TP-Link Kasa KS205 Smart Wi-Fi Light Switch when it has the following issue: offline in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link TapoSmart Light Strips & PanelsPriority 114
Learn how to troubleshoot TP-Link Tapo L900-5 Smart Wi-Fi Light Strip when it has the following issue: not pairing. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemTP-Link TapoSmart Switches & RelaysPriority 114
Learn how to troubleshoot TP-Link Tapo S200B Smart Button when it has the following issue: offline in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Support articlePriority 113
Fix Google Home discovery issues with the right relinking sequence, room checks and sync refresh process.
Support articlePriority 113
Fix Alexa discovery problems by relinking the right service, refreshing account permissions and re-running device discovery.
Support articlePriority 113
Learn how Zigbee mesh health affects smart bulbs, plugs, sensors and bridges. Includes placement, repeater and rejoin tips.
Support articlePriority 113
Before you reset a smart hub or bridge, review network, power, firmware and child-device dependencies. This guide helps avoid unnecessary cleanup work.
Device problemAmazon AlexaSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Amazon Echo Hub when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAmazon AlexaSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Amazon Echo Hub when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAmazon AlexaSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Amazon Echo Hub when it has the following issue: zigbee device offline. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart CamerasPriority 113
Learn how to troubleshoot Aqara Camera Hub G3 when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M2 when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M2 when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M2 when it has the following issue: zigbee device offline. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M3 when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M3 when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAqaraSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Aqara Hub M3 when it has the following issue: zigbee device offline. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Arlo Chime 2 when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Arlo Chime 2 when it has the following issue: intermittent disconnects. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart Hubs & BridgesPriority 113
Learn how to troubleshoot Arlo Chime 2 when it has the following issue: zigbee device offline. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 113
Learn how to troubleshoot Arlo Essential Indoor Camera 2nd Gen when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 113
Learn how to troubleshoot Arlo Essential XL Outdoor Camera 2nd Gen when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemArloSmart CamerasPriority 113
Learn how to troubleshoot Arlo Pro 5S 2K Security Camera when it has the following issue: not showing in app. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemAugustSmart Hubs & BridgesPriority 113
Learn how to troubleshoot August Connect Wi-Fi Bridge when it has the following issue: automation not working. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.