Device problemShellySmart SensorsPriority 119
Learn how to troubleshoot Shelly H&T Gen3 when it has the following issue: battery draining fast. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemShellySmart SensorsPriority 119
Learn how to troubleshoot Shelly Motion 2 when it has the following issue: battery draining fast. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Device problemYaleSmart SensorsPriority 119
Learn how to troubleshoot Yale Smart Alarm Outdoor Motion Detector when it has the following issue: battery draining fast. Includes common causes, step-by-step fixes, app checks and network troubleshooting tips.
Support articlePriority 118
Incorrect temperature readings can come from placement, drafts, direct sun, firmware or stale sensor sync. This guide helps isolate the cause.
Support articlePriority 118
Failed firmware update? This guide covers safe recovery steps, power stability, app state, storage and re-try order.
Device + ecosystemArloSmart Hubs & BridgesAmazon AlexaPriority 118
Fix Arlo Chime 2 when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart Hubs & BridgesGoogle HomePriority 118
Fix Arlo Chime 2 when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasAmazon AlexaPriority 118
Fix Arlo Essential Indoor Camera 2nd Gen when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasGoogle HomePriority 118
Fix Arlo Essential Indoor Camera 2nd Gen when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasAmazon AlexaPriority 118
Fix Arlo Essential XL Outdoor Camera 2nd Gen when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasGoogle HomePriority 118
Fix Arlo Essential XL Outdoor Camera 2nd Gen when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasAmazon AlexaPriority 118
Fix Arlo Pro 5S 2K Security Camera when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemArloSmart CamerasGoogle HomePriority 118
Fix Arlo Pro 5S 2K Security Camera when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemecobeeSmart CamerasAmazon AlexaPriority 118
Fix ecobee SmartCamera with Voice Control when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemecobeeSmart CamerasGoogle HomePriority 118
Fix ecobee SmartCamera with Voice Control when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemecobeeSmart CamerasApple HomeKitPriority 118
Fix ecobee SmartCamera with Voice Control when it shows the issue "HomeKit not responding" in Apple HomeKit. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemGoogle NestSmart CamerasGoogle HomePriority 118
Fix Google Nest Cam Battery when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemGoogle NestSmart CamerasGoogle HomePriority 118
Fix Google Nest Cam Indoor Wired when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemPhilips HueSmart Hubs & BridgesAmazon AlexaPriority 118
Fix Philips Hue Bridge when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemPhilips HueSmart Hubs & BridgesGoogle HomePriority 118
Fix Philips Hue Bridge when it shows the issue "Google Home not finding device" in Google Home. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemRingSmart CamerasAmazon AlexaPriority 118
Fix Ring Floodlight Cam Wired Pro when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemRingSmart CamerasAmazon AlexaPriority 118
Fix Ring Indoor Cam when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemRingSmart CamerasAmazon AlexaPriority 118
Fix Ring Spotlight Cam Plus Battery when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.
Device + ecosystemRingSmart CamerasAmazon AlexaPriority 118
Fix Ring Spotlight Cam Pro Battery when it shows the issue "Alexa not discovering device" in Amazon Alexa. Includes discovery checks, account relinking, app refresh, router and hub steps, and common compatibility causes.