Fix Guide

How to fix two-way audio problems on cameras and video doorbells

This article helps consolidate advice shared across camera and doorbell pages.

Fix Guide12 minEasy to moderate2 sources

Article content

This article helps consolidate advice shared across camera and doorbell pages.

Step-by-step instructions

  1. Confirm the issue is not limited to one phone or app session.
  2. Review microphone permissions, mute states and audio routing.
  3. Check upload bandwidth and network stability.
  4. Test the feature from another device if possible.
  5. Update firmware and re-test before factory reset.

Tips

Companion article for camera and doorbell talkback issues.